FAQ

Shipping & Returns

Q: What are your shipping policies?

A: Simply Life Home offers Free 2-Day shipping on all of your orders!

Q: What are your return policies?

A: Simply Life Home offers a 30 day 100% money back guarantee on all purchases! If you are not 100% satisfied with your purchase from Simply Life Home, you can return your item(s) for a full refund within 30 days of purchase. (Returns must be unused, in the state you received them, and in the original packaging.) If you would like to return an item, visit our Returns Portal.

Payment

Q: What forms of payment do you accept?

A: Simply Life Home currently accepts Visa, MasterCard, Discover, and American Express for all orders. You may also purchase using Amazon checkout which uses your information on file at amazon.com

Q: Do you allow Cashier's Checks or Money Orders?

A: No. At this time Simply Life Home does not accept Cashier's Checks or Money Orders.

Q: Do you charge sales tax?

A: Simply Life Home is required by law to collect sales tax on orders shipped to California. If you are shipping to California, the appropriate charges will be added to your merchandise total and displayed on your final order confirmation.

Q: Is it safe to use my credit card on your site?

A: Yes! Simply Life Home understands that the safety of your personal information is extremely important to you. We use a wide array of electronic and physical security measures and devices to protect your personal data and credit card information from unauthorized access.

Q: Can I use a debit card?

A: Yes! And please note: If you choose to pay by debit card, the amount you charge will be put on "hold", meaning it will not be available to you once you place your order. Once your transaction is processed, the amount of the transaction will be withdrawn from your account and the original "hold" will be voided.

General

Q: I have a question about my order, who can I contact?

A: Our Customer Loyalty Team looks forward to helping you with your inquiry. We respond to email messages in the order that they are received, and we will respond to your email as quickly as possible. Email us at support1@simplylifehome.com

Q: What are your privacy policies?

A: Simply Life Home takes great pride in offering a safe and secure online shopping experience. We also respect your privacy and we're committed to protecting it.

Our Privacy Policy

Q: Where can I learn more about Simply Life Home?

A: We are a fast growing business that is dedicated to helping our customers achieve a holistically healthy lifestyle balance! We invite you to check out our story here!